They were the ONLY shop I could find that understood the issues and how to make the repair. They kept me informed throughout the process and are professional. I would recommend them highly. ~ D Radeka
Phenomenal service. Even got in touch with owner on cell phone at night to let him know car was being towed in - he offered to try to drive it into work from m house because he lives near me if I chose. Work has come in UNDER estimate twice. Highly professional, highly recommended. ~ A. Niedelman
The service has always been reliable, honest and punctual. I cannot say enough good things about Jim and his team. ~ R. Feder
They did a great job. Everything was done in one day. ~ J. Higgs
One of the main reasons we've brought our vehicles to you all these years is because of the trust we have in you. In our recent situation with our truck, this again has been proven true. We thank you for your honesty and integrity as a business owner. God will bless you for this act of kindness. We will continue to bring our business to you and will recommend you to our friends. ~ F & D Hughes
Elite and each of its staff are efficient, clean and their services are priced reasonable. ~ J. Beauleau
Bill and Ruth were very helpful. Dan is a master at BMW! ~P. Tellock
Very professional. They do an excellent job at a fair price. ~C. Rayner
Best service! I've been bringing all my cars here for at least 8 years. ~ C. Famer
Awesome customer service! The whole team is #1 by far. ~ T. Whalen
Extremely pleased with quality of work, time completed and communication during repairs ~ excellent! ~ D. Thompson
Elite does an excellent job everytime. Honest!! They also inform you of items that are showing some wear but not enough to replace at the time. ~ R. Gilchrist
Love this place!~ C. Schneider
I just wanted to send you a quick email to thank you for the recent work you did on our 2000 Volvo V70. Through the whole process your entire staff was a pleasure to deal with. You found the root of our computer/electrical problem and the car has been running great ever since you replaced the ABS sensor. Thank you for the wonderful service! We will definitely be using you for any future problems with our Volvo and won't hesitate to recommend you to others! ~ T & J Shellard
I am a former Elite Auto Repair employee. I and we as a team always tried our best every moment of every day to do the best job possible, in a reasonable time and at a fair price. That being said, I always thought that I understood every aspect of the automotive repair industry. I no longer work in the auto repair industry and my 16 year old daughter bought a 2006 Hyundai Sonata. I drove the vehicle after the purchase and noticed that the vehicle was unstable and felt unsafe over bumps. I brought it back to the dealer she bought it from with no success as far as resolving the problem. For the first time in my life, I felt somewhat helpless when it came to the safety of a vehicle in my family. I realized that I did not know as much as I previously thought I knew about the auto repair business. I brought the vehicle to Elite as a client looking for a cost effective, timely resolution to the problem. They as a team working together found 2 bent components in the left rear suspension, barely visible to the naked eye I might add. They replaced the parts, aligned the vehicle, road tested to confirm that the vehicle was now safe to drive and delivered it to me not only repaired at a more than fair price but spotlessly clean. Looking at this from a clients point of view with my 16 year old daughters safety in question, gave me a whole new appreciation for what Jim and his team do for clients every day. Much appreciation and respect. ~ Mark
Thank you for all the time you took with me in my search for a car. You made something that can be pretty stressful - buying a car - you made it easy. You were so willing to spend as much time as I needed, giving me so much helpful information about each of the cars I looked at.
What also made it was my previous experience with you and Elite. When I finally broke down and decided it was time to let go of the Honda, I immediately thought of you. I remembered how much I'd been impressed with the level of service and integrity at Elite. I know I could trust you, and for me that's the most important factor in buying a used car. I was being urged to shop around and I had no desire to do so. I'm very happy with the Lexus, I made my first run up to Boston and Worcester the other day and it was so nice to drive. So again, thank you for the help you provided, for being someone I can trust, and for the high quality of service you provide. Your entire team is great, everybody is so friendly and the two mechanics I spoke with, Dave and Wayne, were also willing to take all the time needed - and were very clear in explaining those things I needed to know about the Volvo and the Lexus. You can be sure that you will have my business for as long as I'm in Rhode Island. ~ M. Lamphear
My wife and I have been a member of the Elite family since 1998 and bring all our cars only to them. Jim and his staff have always put the customers' best interest and needs first. This is the most honest and trustworthy auto repair business that we have dealt with. The staff is very knowledgeable, experienced, and friendly. They treat every customer with respect and dignity. We truly look forward to doing business with Elite; knowing that they are of the highest caliber of professionalism and their work can be trusted. We highly recommend all my family and friends to Elite. ~ S & S DeSousarosa
Excellent service, prompt and courteous. A pleasure. ~ J. Leidecker
I have been using Elite for about three years and they do a great job. Especially for my BMW because it’s hard to find garages to work on them. They know their stuff and get things done when they say they will. ~ A. Castiglioni
Thanks to Elite Auto Repair, my 2000 Camry with 227,500 miles has remained in great shape! ~ T. McGunigal
The service was excellent. They were very fair and complete in everything they did. It was a pleasure to work with them. They worked with me on a time to take my car in. I would use this company again. ~ J. Fischer
Better than the very best! I am proud to be a part of the Elite Family Experience! ~ C. Farmer
They were able to squeeze me in and complete the work the same day - couldn't ask for better service! ~ P. Durfee
The 'auto miracle worker'! Thank you for your help keeping my 2000 Sienna (with over 200,000 miles) on the road. We both appreciate your expertise. ~ L. Campagna
Very helpful, competent service! ~ J. Brown
Elite was most helpful, quick response, very professional and courteous work staff.
~ D. Shaw
I feel I've found a good garage to go to! ~ M. Tanenbaum
Excellent service! ~ P. O'Neil
Was extremely please with Service! I found them on the internet and so glad I did. Very friendly and accommodating. ~ S. Finn
I brought my daughter's 2001 VW Golf in to you with a bad ignition misfire. Was I ever pleasantly surprised when you called to tell me that the problem was a bad ignition coil. Then you informed me that this was a problem that was under a recall from VW and VW should fix it for free! I called the dealer, and yes, they fixed it for free! You could've done the job, charged me for it and pocketed the cash. Instead, you took the time to check for recalls and saved me hundreds! You have impressed me! Say hello to your newest customer. ~ P. Burr
Thank you so much guys!' The mini is shifting effortlessly and running beautifully. 1st rate job at a fantastic price.... what more could any car owner want? I've found my new garage! ~ C. Bailey
My wife and I were so impressed by the knowledge of owner. ~ A. Vendito
Great personnel explained everything to me. A very happy customer! ~ M. Skades
Exceptional service! ~ T. E. Hazelhurst
The guys were all very helpful. Nice and accommodating. We will be back and we will tell our friends. ~ J. Nermoe
Great work, great people! - C. Losek
This place is the best! They are knowledgeable, more than fair on charges and helpful. I'm so glad I found them. B- Brown
Love this place! Courteous staff, excellent work! Not enough space on this card for all the good stuff they do! Highly recommendl ~ J. Belisle (AAA Customer)
Over experience was a relief and pleasurable. Thank you. ~L. Paola
