1620 reviews

Warwick Auto Repair

Get $25 Off your next services of $200 or more. Text 'ELITE' to (833) 965-2754
Call Us:(401) 244-5909
Text Us:(833) 965-2754
1587 POST ROAD , Warwick, RI 02888
Mon - Fri: 8:00 AM - 5:00 PM
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3

Wow! First time I came here for an inspection of my Lexus. I was treated wonderfully by Carly and Jacob. Last night I called to schedule an oil change for today. I explained I had another appointment with my car for 1130 am so we made the oil change appointment for 9 am. I show up for my appointment 15 minutes early. I'm then told it will take another 45 min to bring my vehicle in and then another 2 or more hours until it's completed. (For an oil change). I drove 40 min to be told "well you should have came at 8 o'clock". Didn't offer to reschedule me. Just let me walk out the door. Kid at the front desk needs customers service training and mechanics re training. I asked him a very simple question about ATF additives and he couldn't answer my question. Truth be told I'll probably never come here again after this morning. What a waste of time. One bad employee ruins the rest of the business. Too bad, because y'all do quality work.

Tyler, thank you for your feedback. We apologize for the inconvenience and miscommunication. We strive to provide excellent customer service and this is not our usual standard. Your comments will be taken into consideration for staff training and improvements. We hope you'll reconsider and give us another chance to provide you with the quality service you deserve. Sam or Carly will be contacting you. Thank you.

- Elite Auto Repair
5

First time customer. Excellent service experience. Thank you so much for taking care of my car. I will be back for all service needs.

We appreciate your kind words and are delighted to hear about your positive experience at Elite! It is our goal to provide excellent service to all our clients. We look forward to seeing you again soon for your car's needs!

- Elite Auto Repair
5

The best service we have ever had for our Audi and Toyota. Very clear description of work needed. Accurate estimates. Friendly. Helpful. And excellent results.

Thank you, Susan, for your five-star review! It's wonderful to hear that you had such a positive experience with us. We pride ourselves on clear communication, accurate estimates, and friendly service. We're thrilled that you were happy with the results, and we look forward to seeing you and servicing your Audi and Toyota in the future!

- Elite Auto Repair
5

Outstanding service. I highly recommend this company to anyone needing services. The communication is above and beyond, every step of the process. Thank you so much.

Thank you, Helen! We strive to exceed expectations with clear communication and a smooth process. We appreciate your high recommendation. Feel free to reach out if you need anything else.

- Elite Auto Repair
5

The team at Elite Auto were fantastic. Transparent upfront pricing, quality workmanship, and quick turnaround.

Thank you for this amazing feedback, Matthew! We are thrilled to hear about your positive experience with us at Elite Auto. Providing transparent pricing, quality workmanship, and efficient service are our top priorities. Please don't hesitate to reach out if you need anything in the future.

- Elite Auto Repair
5

Fantastic experience!!!! Would HIGHLY recommend. Thanks again Elite! šŸ˜ŠšŸ‘

Thank you, Scott for leaving us the fantastic feedback. We look forward to see you and servicing your Hyundai in the future.

- Elite Auto Repair
5

As always, a great experience with the service at Elite!!! Honesty is the best policy and that's exactly what you will get with Jim and his Family.

Thank you, Daniel, for your fantastic review! We're thrilled to hear that you had another great experience with us. Providing honest and exceptional service is always our top priority. We'll be here whenever you need us!

- Elite Auto Repair
5

If you are unhappy or second guessing your prices at the dealership when it comes to oil changes, make no mistake and bring your car to Elite! Carly and Sam are excellent to work with and will make sure you get nothing but the best service possible. Thank you Elite!!

Thank you, Felicia for the great feedback on your recent service at Elite. We look forward to servicing your RAV in the future.

- Elite Auto Repair
5

My 2017 Volvo xc 60 went into limp mode on Thursday afternoon so I called AAA And had it towed to elite ,dropped off after hours. They diagnosed ,repaired it washed and vacuumed it and I picked it up Friday night. The young woman Carly at the counter was great as was Sam . So far Iā€™m very impressed with Elite šŸ‘šŸ‘šŸ‘

WOW, that's great feedback Earl, thank you. We're pleased that we were able to diagnose, and fix your car before the weekend. We look forward to servicing your Volvo in the future.

- Elite Auto Repair
5

Great place to bring your vehicle to be fixed correctly

Thank you, Marc for taking the time to leave us a great review. We appreciate the feedback. Let us know if we can be of service to you in the future.

- Elite Auto Repair
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Elite Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Elite Auto Repair (401) 736-8942 if you have any issues in accessing any area of our website.