Warwick Auto Repair

Jim, Sam, Nate & Carly. All super wonderful. Between being super friendly, diligent, intelligent, keep me informed, and being able to help diagnose my car and find the actual problem. I really couldn’t be more appreciative of their customer service as well as their work. Thank you guys for helping fix my Audi!

Great service. Knowledgeable staff.

I recently brought my 2012 Toyota Sienna Van into Elite Auto for it’s scheduled oil change. I was also concerned about a slight sound coming from the engine area. I was perplexed as to what it was. Sam, the customer service tech, welcomed me upon my early morning arrival. He intently listened to my concerns and agreed that the service tech assigned to work on my car would take an in depth looked into the problem. I was pleasantly surprised to learn that they found the problem. I schedule another appointment to return and have the issue taken care of. I have been going to Elite since they opened many years ago and I wouldn’t take my car anywhere else. Everyone working at Elite works as an important member of a well trained team for the betterment and care of each vehicle brought in and entrusted to their care and service. You will not be able to find a better place to have your car serviced.

I typically have my XC 60 Volvo serviced by the dealer . I was becoming increasingly frustrated with the service at the dealer’s because of the high costs and length of time they took to service my vehicle,. I recently used Elite Auto Repair for the first time. I found Sam, the person who handles the front desk to readily accommodate a scheduled appointment. He was genuinely kind and very knowledgeable. Elite serviced my vehicle and made my experience less stressful. They took care of my XC60 Volvo in a timely manner, gave me a ride to and from their location to drop off and pick up my car. Bill provided the rides and he was very nice even accommodating a stop on the way . Thank you for your kindness, mechanical skills with my XC60 Volvo , rides and washing / cleaning my car upon completion. I Recommened them to a family member who also had their car readily serviced. The cost was still expensive so may be I will plan on changing my vehicle for something less costly. I will recommend them to others . Hope to continue using Elite.

Jim and the staff saved us from giving up on our car—now she runs beautifully! We for sure thought she was headed for sale but Jim painstakingly diagnosed the issue and came up with a solution only an expert could have figured out (the easy route would have been to assume we needed to replace a very costly part of the vehicle altogether). His willingness to test different approaches to work out the issue saved us from throwing in the towel and we couldn’t recommend them more. Not only are they elite in their technical skill, they continue to provide top customer service. We received detailed digital reports along the way and they even worked out loaner vehicles for us so we weren’t in a lurch. They know where the industry needs to be modernized while retaining old school class. Thank you so much for your hard work!

Thanks to Sam and the team at Elite for taking such good care of me and my BMW 760li. I discovered how complex the 760li really is after problems replacing the battery, not having it properly registered/coded for the 12 cylinder twin turbo engine. 18 months ago I decided to take on a little project myself, and changed all 12 spark plugs and coils myself, without a problem. Changing the battery I thought would be easy, but no such luck. I noticed a parasitic draw which in the BMW forums mentioned the comfort access door handles tend to be the culprit. Using a coding app on my phone to program some available features, I inadvertently messed things up which now threw all random codes. I knew these error codes were not real and were all computer related. I tried to do it myself with the help of techs online in the bmw forum. I downloaded the programs for the ecu's and finally gave up after my car became a brick in my driveway. I was told by the original owner that there were only 6 of this particularly fully loaded model sold in the US that year. I was afraid to go to BMW dealership because I know I would have walked out with a new model and lots of debt as I would have been weak if I tested the latest models. I found Elite and first thing I did was review their online reviews, which were nothing but impressive!! With such a complex and unique machine I was concerned about being taken for a ride $$$$. I made the mistake once of bringing my car for what I thought was a simple oil change at a large national chain thinking how can an oil change be messed up. Well it was! My first encounter at Elite was a call to discuss my vehicle and problems, scheduling the day and time of drop off. They asked if I would need a ride which made it easier to drop off, I accepted. I arrived and noticed the lot was full of mostly high end luxury cars which made me comfortable to trust them with mine. I encountered Sam at the counter, even though he is an owner in training, he was nothing but professional without a hint of attitude. After providing Sam with details and what I wanted to accomplish, Carly, another owner in training gave me a ride home. Conversing with Carly on the ride home I knew I was in good hands with the Elite family of professionals. I was impressed with the technology Elite has embraced tech, receiving a text with link to complete & itemized review of car with items listed required and which I should be made aware of, but not immediate concern. This itself was comforting knowing I was provided a choice for my budget & not pressured to repair everything. Sam allowed me time to review and called the following day to discuss. One of the repairs wording & cost was not clear of what it would accomplish. Sam agreed, said he would like to discuss with the tech and call me back. He did, clarified the price was not just a "diagnostic" test, but would solve the ecu problems & error codes within the gateway & determine parasitic draw. I approved immediate items & discussed the decision to complete additional items in the fall without any pressure of guilt from Sam for not completing everything. I told them that I was not in a hurry as it was coming up on 4th of July. Sam contacted me that it was ready and I arranged for my sister to pick up while I had an unexpected hospital visit. When I returned home I had a completely itemized invoice like I have never seen from an auto repair facility. At first I was a little dismayed having to pay a fee to have the car diagnosed as other facilities advertise it as "free", and we all know, nothing if "free" in this world. I found it much more professional & comforting in the end to pay a fee to diagnose as it made them seem more interested in serving the client than "scamming" the customer to repair or replace as much as possible to make up for time spent diagnosing. Reviews are important in my decisions and I cannot recommend Elite any stronger!! If your vehicle needs attention, trust it to Elite!!

The staff at Elite is always so kind and efficient when I get car service done.

Elite is a one stop shop for all our Benz needs, staff was very helpful and knowledgeable about all aspects of our vehicle. If you have a high end vehicle this is the place to go!

My experience with Elite was beyond excellent. I called with a challenging problem and they were the only mechanic shop in RI willing to help me. There was no doubt in my mind they could get the job done and they definitely did! The whole place is welcoming, communicative and professional. I truly am grateful for all of their work and would never take my business elsewhere! If you want to feel like you are top priority and high class go to Elite Auto!

Top notch customer service! The work that had to be done was extremely detailed. First time using Elite and it won't be the last. Thank you!!!