Excellent shop with very friendly staff and top notch service. I had Elite Auto work on my camshaft components on our ML350 and also had tire rotation/balancing done. From the moment I walked in to schedule some work to the minute I walked out I was treated with excellent customer service. I knew right away I would be happy after seeing how welcoming everyone was. They also do a overall check on the vehicle to help keep you informed of potential future failure points. Mike was excellent and worked with me to go through details of what needed to be done and even helped me cut down the price by using paperwork from other shops that showed work already done that would have been redundant otherwise. Mike kept me informed during the repair to give me and heads up along the way and to estimate completion timing. I was also happy to see loaners are available and those loaners are nice vehicles to help me go about the next few days in comfort while repairs were being done. Although this shop was a little more out of my way, I'm glad I chose Elite Auto to work on my Benz. I will definitely be going back whenever I need and recommend others to check them out, you won't be disappointed. A+ in service, cleanliness, and friendliness. I was also happy to see they didn't push me on any additional work that wasn't needed right away. Something I truly appreciate. They will work with you on pricing where they can, which helped me very much. I also noticed other customers who very happy and they were all treated very well. Thanks guys! You were great to me!
Thank you, Waseem for taking the time to leave us the great feedback with your recent visit to Elite. We're pleased that you had an excellent first visit servicing your Mercedes. We look forward to seeing you and servicing your Mercedes in the future.
- Elite Auto Repair
