This was my first experience with Elite. It was simply next level of customer service, professionalism and care from the first conversation with Michael to follow up discussions with Carly and Mark. .It was apparent the staff at Elite made me feel welcomed and my patronage valued. Everyone at Elite projects a pleasant and welcoming energy which is very important when choosing where to do business. I was faced with several options after my issues were diagnosed that would have otherwise been stressful. However, Carly went above and beyond doing research and providing consistent correspondence with helpful intel to assist me in my decisions. This is wonderfully refreshing and absolutely appreciated. Elite is just that! The benchmark model for how the customer experience should be....THANK YOU ELITE AUTO REPAIR!!!
Thank you so much Ron! I will let the team know about your great experience. We hope to have helped you decide on what to do with your BMW. Be sure to call us for a used car inspection if you decide to buy another vehicle. Thank you so much for your great feedback, we appreciate it a lot. Stay safe and healthy!
- Elite Auto Repair